Knowledge Management References
Benchmarking
APQC
Business Process Benchmarking: Finding and Implementing Best Practices
- Author: Robert C. Camp
- Published by ASQC Quality Press in 1995
- ISBN 0873892968
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
- Author: Robert C. Camp
- Published by Quality Resources and ASQC Quality Press in 1989
- ISBN 0873890582
Benchmarking for Best Practices: Winning through Innovative Adaptation
- Authors: Christopher Bogan, Michael English
- Published by McGraw Hill Companies in 1996
- ISBN 0070063753
Knowledge sharing: moving away from the obsession with best practices
- Author: Peter Holdt Christensen
- Published by Journal of Knowledge Management in Vol. 11 No. 1 2007
Learning to Fly
- Authors: Chris Collison and Geoff Parcell
- Published by: Oxford: Capstone Publishing, 2004
- ISBN-13: 9781841125091
- http://www.chriscollison.com/l2f/
