Knowledge Management References

Organizational Learning

Action Science: Concepts, Methods, and Skills for Research and Intervention

• Authors: Chris Argyris, Robert Putnam, Diana McLain Smith
• www.actiondesign.com

Balancing Act: How to Capture Knowledge Without Killing It

• Authors: John Seely Brown, Paul Dugid
• Published by Harvard Business Review in 2000

Buckman Laboratories: Customer Case Study

• Toolbook website (www.toolbook.com/index.php)
• Download article

Capturing Value From Knowledge Assets

• David J. Tecce
• Published by California Management Review in Spring 1998
• cmr.berkeley.edu

Common Knowledge: How Companies Thrive by Sharing What They Know

• Author: Nancy M. Dixon
• Published by Harvard Business School Press in 2000
• ISBN 0875849040

Communities of Practice

• Author: Etienne Wenger
• Published by Cambridge University Press in 1998
• ISBN 0521430178

Concept of "Ba": Building a Foundation for Knowledge Creation

• Authors: Ikujiro Nonaka, Noboru Konno
• Published by California Management Review in Spring 1998

Develop Knowledge Activists!

• Authors: Georg von Krogh, Ikujiro Nonaka, Kazuo Ichijo
• Published by European Management Journal in October 1997

Foundations of Action Design

• Author: Robert Putnam
• www.actiondesign.com

Getting It Right the Second Time

• Authors: Gabriel Szulanski, Sidney Winter
• Published by Harvard Business Review in 2002

Guidelines for Writing a Case

• Published by Action Design in 2003

Learning Ecology, Communities, and Networks

• Author: George Siemens
• Published by Elearnspace in 2003

Learning to Fly

• Authors: Chris Collison, Geoff Parcell
• ISBN 184112124X

On Organizational Learning

• Author: Chris Argyris
• Published by Blackwell Publishers in 1994
• ISBN 1557866635

The Fifth Discipline Fieldbook

• Authors: Peter Senge, Charlotte Roberts, Rick Ross, Bryan Smith, Art Kleiner
• Published by Bantam Doubleday Dell Publishing Group, Inc. in 1994
• www.fieldbook.com

The Fifth Discipline: The Art and Practice of the Learning Organization

• Author: Peter Senge
• Published by Bantam Doubleday Dell Publishing Group, Inc. in 1990
• ISBN 0385260954

The Living Company

• Author: Arie DeGeus
• Published by Harvard Business School Press in 1997
• ISBN 087584782X